Joseph and his wife are brand-new House Doctors franchise owners preparing to launch their business this month. Juggling his regular job while opening a new business was already a challenge—the last thing he needed was a complicated hiring process. Fortunately, his Premium Service Brands (PSB) sales rep pointed him toward CareerPlug before everything was even finalized. This early introduction played a key role in his decision to become a franchisee and was instrumental in getting his business off the ground.
The Challenge: Building a team from the ground up
Joseph had never built a team from scratch before. Like many new franchise owners, hiring and workforce management wasn’t the first thing on his to-do list. However, he knew it was essential to get the right people in place quickly and efficiently.
The Solution: CareerPlug’s all-in-one hiring platform
Thanks to his PSB sales rep, Joseph connected with CareerPlug early in the process. Jason, a CareerPlug consultant, walked him through a comprehensive training call, offering helpful tips and tricks for utilizing the software effectively. The consultation covered everything from creating job descriptions to adding pre-screen questions to easily filter out the best candidates.
“Jason showed us where to go in case we had any questions. [How to] create job descriptions and how to add pre-screen questions.”
Even better, CareerPlug offered job description templates tailored specifically to the House Doctors brand. This allowed Joseph to quickly customize templates to fit his unique needs.
“For our brand, there were already job description templates based on my needs. I was able to tweak it and get it posted quickly.” CareerPlug automatically distributed his job postings to all the major job boards, saving him even more time.
“If I were hiring and having to go through Indeed, ZipRecruiter, and all that. It’s going to take too much time—CareerPlug is a one-stop shop. I’ve never seen anything like it.”
Joseph also took advantage of CareerPlug’s Fast Track feature, where pre-screen questions can help identify your best applicants and automatically send them a text to schedule their first interview: “That really, really helped us.”
The Results: Easy setup, fast hiring, and an applicant pipeline
Joseph’s experience with CareerPlug has been nothing but positive. Thanks to the thorough training call, he hasn’t needed additional customer support—everything has been straightforward and easy to use.
“It’s very user-friendly and they don’t waste time reaching out to help if you have a question.”
Within a short time, Joseph had already conducted over five interviews and successfully hired his first Area Manager. What’s more, he’s now set up for scalable hiring as his business grows.
“We are going to start with one area manager and scale. When we start scaling, I’m going to start pulling from some of the applications I’ve already received.”
Why it matters for franchisors
From a franchise perspective, offering CareerPlug as part of the onboarding process makes franchise development easier and shows prospective franchisees that you’re willing to support them with one of the hardest parts of running a business: finding and retaining great people. Joseph’s smooth hiring process is proof that with the right tools, new franchise owners can hit the ground running.
Ready to make hiring easier for your franchisees?
Book a demo with CareerPlug to see how our hiring software can support your franchisees’ growth from day one.
