Case Study: Marshall Wireless

Sprint Wireless Retailers

The wireless industry is growing with consumer demand, and employment opportunities are more abundant than ever.  Wireless retailers now need to identify the right applicants from larger talent pools and hire the people who will stick around, adding to their customer satisfaction and lowering turnover.  

Marshall Wireless is a 15 location Sprint Preferred Retailer located in the greater St. Louis area.  After trying a variety of web-based recruiting and hiring software products, they partnered with CareerPlug in 2015.  They immediately found the most value in not just attracting talent, but in the streamlined evaluation tools that saved them hours of time identifying qualified applicants.  

Marshall Wireless uses custom prescreen questions to ask the most important questions up front and utilizes Fast Track to identify applicants and send out assessments. Hiring managers can judge how serious applicants are about the opportunity by the timeliness an applicant completes the assessments, and the results shed light onto a candidate’s cognitive ability and key personality traits.  

“We love working with CareerPlug. During our six month partnership so far, we’ve received almost 3,000 applicants. The prescreen questions and candidate Fast Track ability has especially been a game-changer for Marshall Wireless. It has saved us an immense amount of time and money on wasted interviews by eliminating unqualified candidates immediately. Moreover, the cognitive and personality assessments ensure we’re only spending time interviewing qualified applicants, which is awesome.”

CareerPlug’s account management team worked with Marshall Wireless to customize their hiring workflow and organize the process to easily keep track of candidates and centralize communication.  They also synced their website with their CareerPlug careers page to maintain brand standards and a positive applicant experience.

To learn more about how CareerPlug helps wireless retailers make the right hires, check out our ebook today: How to Build a Talent Magnet

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Hiring is hard, but partnering with us makes it easier. From posting jobs to scheduling interviews, CareerPlug allows you to automate certain parts of the process to improve your results and save you time.

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Once you think you have found the right person, use our reference and background check resources to verify them. Then, send an electronic offer letter from CareerPlug to close the deal!

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Use our prescreen questions and assessments to identify the best applicants. Then use our interview questions and scorecards to evaluate for the right things consistently.

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2: COMMUNICATE

Use our notifications and automations to be the first to respond to qualified applicants. Send texts and emails from directly from CareerPlug to convert applicants to scheduled interviews.

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1: ATTRACT

Use our templates to create an attractive careers page and job posting. Then promote it through our job board partners, as well as directly with your employees, customers, and social network.

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Ashley Johnson

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Originally from small town in central Texas, Ashley Johnson graduated from Texas State University in 2013 with a degree in Business Administration. She was hired by CareerPlug as a Talent Specialist in 2014, and moved up to ultimately lead the Recruitment Services team. From there, she pivoted to Implementation, and is now the Implementation Manager.

As the Implementation Manager, Ashley and 3 direct reports function as a transition between Sales and Partner Success in helping our clients get set up and established in our software. She spends her free time raising her 2 dogs, playing cornhole, and perfecting the art of charcuterie.

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The taste of entrepreneurship and desire to coach others led Chris deeper into franchising, working with a few franchise brands helping them grow their businesses. He lived in the Chicagoland area his entire life until recently moving his family to Austin, TX.

In his free time Chris coaches youth sports, especially youth football, and spends as much time as he can with his wife and 2 children.

Jenny Leman

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Native to Texas, Jenny graduated from the University of Texas at Austin in 2004 and joined CareerPlug in 2017. She retired her first career path as a Registered Dietitian after 10 years, and has found her true belonging in business operations.

As CareerPlug’s President, Jenny leads all teams to an aligned effort toward achieving our vision. She works to build healthy and scalable internal systems to equip and empower the CareerPlug teams to bring their best for our clients. She loves contributing new ideas and rethinking the status quo. Jenny really connects with the company’s core values, but especially with our intent to “Keep Growing.”

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Clint Smith

Founder & CEO

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After graduating from the University of Florida, Clint worked in investment banking and strategic marketing; both experiences influenced the development of CareerPlug. He also spent a year away from the business world teaching 5th grade in Boulder.

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